Your team has the English. What it lacks is clarity.
They have passed the exams, they read documentation and write emails without a dictionary. Then on a call people ask them to repeat, and a conversation budgeted for ten minutes takes twenty-five. That is not a gap in their knowledge of the language — it is a habit of the speech muscles, and it is trained separately from everything else.
What being hard to follow costs
The level on paper and the way a person is heard in conversation are two different things. The company pays for the gap between them in staff hours and in deals that did not close.
Customer service
Every “could you repeat that?” stretches the call and lowers the score the customer gives right after it. The agent knows the answer, but half the call goes on getting that answer heard.
Sales and negotiation
The other side reads unclear speech not as an accent but as uncertainty. Decisions about who gets trusted with a budget are made partly by ear, and they are made in the first few minutes.
Distributed teams
A strong engineer stays quiet on the all-hands because typing in chat is easier than saying the sentence three times. What the company loses there is not their language, it is their expertise.
Knowing the language puts the words in place. Clarity decides whether they reach the listener.
Who this helps
The functions where being easy to understand affects the result of the work directly, rather than how an employee feels about themselves.
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Support and customer service
The line where the conversation happens with a live customer and is rated the moment it ends. Here clarity is a metric, not a matter of taste.
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Sales and account management
The first call, the demo, the renewal conversation. Everything where strangers listen to you and decide within minutes whether they are dealing with a serious partner.
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Engineering and product teams
Daily calls with colleagues in other countries, working through tasks, demos for the client. The specialist has something to say, and it matters that it lands without repeats.
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Consulting and professional services
Work that is bought together with the person: audit, legal support, analysis. A consultant's speech here is part of the product, not the wrapper around it.
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Relocation and international offices
An employee has moved and works in a new market. For the first months their energy goes not into the job but into being understood, at work and outside it.
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L&D and HR
Companies that already offer English as a benefit. A pronunciation trainer covers the part of the skill a group course usually never reaches.
How this differs from corporate English
We do not replace the course and we do not argue with the teacher. We cover the part of the skill there is almost never time for in a group.
What a corporate course gives
- Grammar and working vocabulary
- Business writing and presentations
- Speaking practice in a group
- Preparation for international exams
What we add
- A breakdown of articulation through the camera and the microphone
- A specific instruction for each attempt, not a general “repeat after the speaker”
- A short daily load with no timetable and no calls to attend
- A “before” recording, and a comparison with it a month later
In a group lesson the teacher physically cannot work through each person's articulation: eight people, ninety minutes, and a syllabus to get through.
Inside that frame pronunciation stays the thing that will be “corrected along the way” — and goes uncorrected for years.
The trainer takes that work on and does it every day, between lessons and after the course has finished.
None of this makes the course redundant. The opposite: the employee arrives with the groundwork done, and the hour goes on the hard parts instead of a recap.
How a pilot runs
It makes sense to start with a small group and a clear horizon, not with a purchase for the whole company.
We pick the group
The function where clarity matters most: usually support or sales.
We measure at the start
Each participant records a short speech sample. That is the reference point we compare against later.
Practice every day
Fifteen to twenty minutes in the browser. No separate sessions and no timetable.
We look at the result
After a month we compare the recordings and decide whether to widen the group.
A pilot ends with a comparison of recordings, not with an attendance report.
What it takes to start
There is nothing to buy and nothing to roll out: the trainer runs in the browser on what the employee already has.
- A browserA work laptop or a phone. Nothing to install and nothing to clear with IT.
- Camera and microphoneThe built-in ones are enough. The breakdown uses both channels at once, so both are needed.
- Fifteen minutes a dayThe skill sets on regularity, not on volume. Two hours once a week will do less.
- Level B1 and aboveWe work with sounds inside words and phrases, not with grammar and reading rules.
What companies usually ask
Is this a replacement for English courses?
No. The course covers the language as a whole: grammar, vocabulary, the ability to build a sentence. We cover one layer — how that sentence sounds out loud. These do not compete, they stack. If there is no corporate course, the trainer works on its own, but it is not a substitute for one.
What does the company see, and what stays with the employee?
We start from the position that the attempt recordings are the employee's working material: this is where they practise, get it wrong, and hear themselves. What a company needs in order to decide is the movement of the group, not other people's voices and faces.
We settle that boundary before a pilot starts, so that nobody has to reopen it afterwards.
Does everyone in the group need the same level?
No, a mixed group is fine. Pronunciation barely depends on the level of the language: B1 and C1 break the same set of sounds, because their speech apparatus has been trained the same way. There is still a lower bound at B1, otherwise there is nothing to put the sounds on.
What does it cost?
The price depends on the size of the group and the length of the pilot, so we work it out for the specific case. Tell us how many people and in which function, and we will come back with a number.
Let us work out the numbers for your team
Tell us what your people do and how many of them there are. We will propose a pilot format and price it.